Interview with Chris Brain

Connect Recruitment was founded by our Managing Director, Chris Brain, who has carved a niche in the recruitment industry for the last decade. Chris’s journey comprises of diverse roles within recruitment – from spearheading the Compliance Department at a top UK recruitment firm, his then pivot into operations dealing with high end customers and involvement in two recruitment agency start-ups– brings his diverse expertise and a unique vision to the industry.

What made you start your own recruitment agency?

I have always been interested in the fabrics which makes a recruitment business tick- even the small nitty gritty details. Although, I am thankful for the opportunities given to me over the years, I found I had an ideology of how a recruitment agency could scale whilst still maintaining a fantastic service to our clients, where this methodology differed across each business I worked for. Although they were not doing anything wrong and are successful businesses, I found I was changing who I was as a professional in order to fit into their vision. I therefore decided to take my career in my own hands and create the vision,  I had

and started up Connect Recruitment.

What motivates you?

My passion is helping businesses and people to grow, so why not combine both passions by helping people to find the next step in their career by placing people in a role which compliments their strengths, which in-turn provides the perfect platform for businesses to scale with having the right people in place.  

My family play a huge role in my motivation, my wife has supported me throughout of my career and was a big part of starting the Connect Recruitment journey. My son, Charlie, is 18 months now is the reason why I work countless hours to make Connect Recruitment a first-choice recruitment agency.

Can you give two examples of each, the best and worse advice you have been given?

Best

One of my teachers in secondary school once said in a off the cuff moment ‘Get comfortable, being uncomfortable, because once you’re comfortable, being uncomfortable you’ll move forward’. I have shared this quote so many times because it has stuck with for all these years.

An old senior manager once said to me ‘Know your worth’ it shouldn’t have landed so heavily because I was in a good position with my career at the time, at least I thought I was, but this really stuck with me

Worst

So many people have said to me over the years ‘you should take the higher salary; it doesn’t matter about the opportunity or what you’ll learn’ I have nothing against those who money driven, in this climate of increase cost of living I can completely understand why. But the education you receive will give you the opportunity to build on your career.

‘You’re too motivated, you need to work on managing your expectations’ to put this into context, this wasn’t pushing for a promotion or a pay rise. It was talking passionately about goals. You really need to evaluate your goals and put clear progressive tasks to allow you to achieve those goals. However, you’re never too motivated- keep moving forward towards your goals.

What is your takeaway message?

Connect Recruitment isn’t about me, it’s about everyone that makes Connect Recruitment a business. Without these people the business would just be a dream- so thank you. At Connect Recruitment, we do really mean business, we want to drive your business forward through introducing the right people to your offices, factories or driving your vehicles. Book a call with us today to see how we can help put together a tailored recruitment strategy for your business.

Connect Recruitment Hub – Privacy and Data Protection Notice


At Connect Recruitment Hub, trading as Connect Recruitment, we prioritise your privacy and are committed to maintaining the integrity of your personal information in line with our privacy policy. For details on our approach to handling your data, please review this notice and acknowledge at the end.

Connect Recruitment (referred to as “We”, “Our”, or “Us”) takes the security of your personal information seriously. This notice outlines how we manage your data in compliance with our legal obligations.

As the data ‘Controller’, Connect Recruitment is responsible for the processing and safeguarding of the Personal Data you provide, especially in relation to employment services.

Why We Collect Your Data and Its Sources To provide employment services effectively, we need to gather specific personal details. This data collection is essential for fulfilling our contract with you and adhering to legal requirements. We may also acquire information indirectly through references, job boards, social media platforms, personal recommendations, and from our clients during your assignments.

Types of Personal Data Collected The following list includes, but is not limited to, categories of personal data we may collect:

  • Legal and professional advisors
  • Payroll vendors for payroll purposes
  • Third parties for referencing or audit purposes
  • Clients and partners for contract performance and compliance
  • Supply chain auditors and benefit providers
  • Statutory authorities like HMRC
  • Court orders or laws, when required

 

Sensitive Personal Data Collected We may collect sensitive data such as:

  • Immigration status, nationality, and ethnic origin
  • Health-related information
  • Drug and alcohol test results
  • Fingerprint and hand scans

This information is gathered to comply with employment law or, where applicable, with your explicit consent.

Use of Your Personal Data The data we hold will be used for administrative purposes within the employment services we provide. This includes managing our relationship with you, recruitment, payroll, performance management, legal compliance, and both internal and external audits.

We do not engage in automated decision-making or profiling.

Data Sharing Your personal data will be shared with our clients as a fundamental part of our service:

  • Introducing you to clients for employment opportunities
  • Sharing necessary data for your assignments, such as driving licence details for driving roles
  • Facilitating client audits of our processes and compliance

We may also share necessary data with:

  • Your personal and emergency contact details
  • Employment history and driving licence information
  • Criminal conviction details, if relevant to your role
  • Bank details and National Insurance number for payment purposes
  • Photographs, time and attendance data, CCTV images
  • Information about your employment interests and needs

We ensure that any third-party access to your data is lawful and necessary for employment services or contract performance.

Data Transfer Outside the EU We do not anticipate transferring your data outside the EU. If such a need arises, we will discuss this with you and provide the legal basis for the transfer.

Legal Basis for Processing Your Data Under the UK GDPR, our lawful bases for processing your data are:

  • Contractual necessity
  • Legal compliance
  • Our ‘legitimate interests’, balanced against your rights and freedoms

Our ‘legitimate interests’ include introducing you to clients, contract fulfilment, safeguarding your health and safety, intra-group data transfers, ensuring network security, and legal protection.

Data Processing Your data will be processed by our UK staff and EU-based third-party contractors. We have contracts in place with data processors, ensuring they adhere to our instructions and comply with data protection legislation. They are not permitted to share your information with third parties unless legally required.

Data Storage Your data is stored on servers within the European Union and in paper files for contract performance and compliance.

Website Data Collection Cookies and usage data (such as IP address, browser type, operating system, and website usage patterns) are collected through our website analytics for service improvement purposes.

Providing Your Personal Data You are not obliged to provide personal data, but without it, we may be unable to offer employment services or enter into a contract with you.

Data Retention We retain personal data as long as legally required and necessary for the original processing purpose. You can request our Document Retention Policy for more details.

We will keep your contact details for two years after your last assignment to continue offering employment services. If you wish to stop receiving work-related contacts, please inform us.

Your Rights You have rights including:

Be Forgotten:request that your personal data is deleted
Data Portability:for data held on you to be transmitted to a third party
Withdraw Consent:where we process your personal data based on your consent, you have the right to withdraw that consent at any time
Object to Processing:where we process your personal data for the performance of a legal task or in view of our legitimate interests you have the right to object on “grounds relating to your particular situation”
Subject Access:to access information we hold about you. This is sometimes referred to as making a “subject access request” or “SAR”
Rectification:request your data is rectified if you consider any information we hold about you is incorrect
Restrict Processing:such as where you have contested the accuracy of the personal data we hold on you, you have the right to block or suppress the further processing of your personal data

You have the right to complain to the ICO (Information Commissioner’s Office) in the UK.

ICO Contact Information Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline: 0303 123 1113 Website: https://www.ico.org.uk

Contact Us For questions or to exercise your rights, contact [email protected] or write to the Data Protection Officer, Connect Recruitment Hub, Suite 6, C1, Coalport House, Stafford Park, Telford TF3 3BD.

Privacy Notice Updates Any changes to our privacy notice will be posted on notice boards and our website. Please check regularly for updates.